Vice President, Marketing & Education
Don Rigby - August 01, 2017 - Views 858
It all started November 23, 2016 - a breakfast meeting was planned at a local diner. Russ Peterson (ASDCO Branch Manager), Dan Wells (ASDCO Business Development and Jacob Swanson (Avanti Regional Manager) met for the first time.
Russ was crystal clear - "Here's who we are and how we're different:"
- We make Customer Service our #1 priority.
- We know our customers, our products, and pride ourselves on having inventory in-house.
- We stock what our customers need in five geographically optimized warehouses in MN, WI and ND.
- We are NOT a commodity shop; We solve problems and provide solutions.
Don Rigby - November 15, 2016 - Views 962
Don Rigby - September 08, 2016 - Views 1311
Every time I speak with Tony Conn - City of Naperville Collection and Pumping Supervisor - my grout first beliefs are validated. It was casual phone conversation and my coffee cup was full, but it was Tony that was energized, confident, and firm in his convictions about municipal grouting.
In the spirit of WHAT’S NEXT, a theme for the documentary webcast scheduled for 9/22 with Trenchless Technology - Re-Living 50 Years of Municipal Sewer Grouting and WHAT’S NEXT - I asked Tony Conn what’s next for the City of Naperville, IL? I’ll simplify and summarize with the following bullet items:
Don Rigby - April 29, 2016 - Views 1236
On April 28, Chris Hamilton and Don Rigby paid Georgia Underground a visit. Purpose? Part service, part exploratory, part wonderment.
In Q1 2016, Georgia Underground racked up a 256% increase in business. Darn right we were curious, but not surprised with the answer. According to Brenda Armbrust, "Projects - more injection grouting projects and our customers know two things: Controlling groundwater means Avanti, and Georgia Underground keeps it in stock.
Don Rigby - January 20, 2015 - Views 2984
Public enemy #1 for managers of sanitary sewer collection systems is infiltration. Groundwater and soil fines enter into mainlines, manholes, laterals, and lateral connections through joints and defects. According to the EPA, nearly half the water entering treatment plant operations is clean groundwater - a direct result from lack of maintenance. CCTV has long been the most reliable technology for inspecting non-man entry underground assets, but experts agree, visual proof is not 100% conclusive. Enter: Electro Scan.
Don Rigby - August 28, 2014 - Views 2884
Customer call backs can be painful. And for one contracting company in Florida their call-backs were just that. It started seven years ago when they chose to align themselves with Brand X (who shall remain nameless) because of a lower price point. After high volumes of call-backs, they moved to Brand Y and then Brand Z, but continued to have unacceptable call-backs. Let’s be real – the manhole rehab business is tricky. In fact, the contractor had to call upon a competing resource to fix problems, and sure enough, this contractor was aligned with Brand A – A for Avanti.
Don Rigby - Views 4336
Communities large and small face a delicate balance of improving their underground sanitary sewer collection system and reducing flow to their treatment plant while being good stewards of the rate-payer and protecting quality of life. The intrusion of groundwater and soil files are sabotaging system efficiencies causing the plant to treat twice the volume, increasing sanitary sewer overflows, and polluting our clean water systems.
Don Rigby - September 10, 2012 - Views 3306
Never lose man hours over the simple stuff!
- Have extra Zerk® couplers onsite in case you gum one up.
- Line your grout buckets with thick mil garbage bags. This makes clean up easy, saves the pail, and prevents the grout from being contaminated.
- Get a socket wrench to install packers. It really speeds up their installation.
Don Rigby - July 31, 2012 - Views 3163
A unique partnership exists between 3 companies working as 1 to serve communities large and small. By educating Public Works departments why maintenance & repair operations are the first to prioritize versus the first to cut and save, communities are reducing costs, saving operating capital and minimizing wasteful spending. Tall order? Not when your underground sewer systems are in good working order.
Ground water infiltration into sanitary sewer systems cause municipal and county governments to manage up to 50% more flow into their treatment facilities than necessary. Since the cost to treat is higher than the cost to repair, common sense suggests Proactive Repair & Maintenance pays dividends.