Aug28

Direct from Municipal Contractor: Manhole Rehab with AV-100 Outsmarts Water Intrusion

Categories // Water & Wastewater August 28, 2014 Views 3081

Customer call backs can be painful. And for one contracting company in Florida their call-backs were just that. It started seven years ago when they chose to align themselves with Brand X (who shall remain nameless) because of a lower price point. After high volumes of call-backs, they moved to Brand Y and then Brand Z, but continued to have unacceptable call-backs. Let’s be real – the manhole rehab business is tricky. In fact, the contractor had to call upon a competing resource to fix problems, and sure enough, this contractor was aligned with Brand A – A for Avanti.

Avanti understood their story. After a day on-site with Avanti’s Field Service team, the contractor and employees were properly trained and understood how to mix a batch of AV-100 Acrylamide, how to modify the mix to adjust with field conditions, and how to pump, inject and outsmart water intrusion.

CUSTOMER SPEAK IS LOUDER THAN WORDS. First unsolicited comment “I wanted to thank you both for the training that you provided our company. Your knowledge and enthusiasm was both welcome and greatly appreciated by everybody involved”. One week later: “I really like the grout and am kicking myself for not chasing this technology down 7 years ago when we got into injection grouting”. The hero in this case is Avanti Field Services.

Have questions or would like to schedule field service training and demonstrations? Give us a call at 800-877-2570. Want to request a field service session? Click here.

 

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